We've all had to reserve things in advance. Whether it's for someone else's event - a birthday party, restaurant dinner or wedding - or one we invite others to in our own home, we still have to go through the motions of selecting a date, a time, and a method of ensuring our presence there once we commit. It's a promise, and no matter who it's to, be it your best friend or a major restaurant franchise, it's expected that it will be kept. And so they should!
Case in point: doctor's appointments. We all know the drill - call, wait "on hold" for 15-20 minutes, finally get through and book a 15 minute slot that's 6 months away, show up 15 minutes early and sit in the waiting room for 20 minutes past your appointment time. Been there, done that. With specialists (and I'm sure most readers can empathize) it's worse. I had waited for a
consultation - not even a real appointment - for 8 months (with two of those waiting for the referral to go through and actually book a time,
and being bumped up the line after a cancellation!). This doctor is apparently more holy than God when it comes to internal medicine, so it's not really a surprise that trying to get a space in his queue is harder than a table at
The French Laundry. So Mom and I made the hour-long drive to this tiny, barren hole of an office and showed up nice and early. As soon as the receptionist saw us, she sighed.
"He's running late. At least an hour. He started late, and there are two procedures before you."
At this point I KNEW we were screwed. Each of those was essentially a surgery, and those run easily 30 minutes apiece. Not to mention that I could see more than two people in the waiting room, meaning at least one of them hadn't been prepped. I asked when the next appointment slot was and got late August. I really didn't care about this appointment (at this point it's essentially lip service to the family, because "they worry", just apparently not about my happiness) so I said okay, but
mother dearest cut me off and said no, we'll wait.
People, she made me wait TWO HOURS - and we still had one person ahead of us (unprepped). I laid out the ultimatum that either we re-book and go, or I would hitchhike / cab / bus back home myself and she could wait herself. Finally we got out of there... with a shiny new re-booking
in September. One of the other prospective patients left right after us (also with a rebooking) and asked me what time my appointment was. We had the same time slot.
No way should a doctor - let alone a specialist - double book themselves! And we wonder why we wait eons!
What really irks me is that as acting "God", doctors can afford to show up late, double book appointments and take their own sweet time - it's expected that you'll be waiting a good long time even with an appointment. As an employee, you show up late, you get the axe. Students skipping class get suspended. Why do we even bother booking appointments anymore? I mean, sure, it's nice to know that you're on their radar, but it's sad that we've come to expect being rudely treated by an institution that we rely on. It's abuse of power - even though we pay for their salaries (either direct or through taxes) - it's a sad fact that we do rely on the few healthcare professionals that are out there, and that they can get away with their behaviour because the talent is stretched thinner than phyllo. Classic supply and demand. Sure, there are some chefs that can get away with showing up late, if they have a crack
sous team, but not many! And God forbid you run your service late - there are so many restaurants out there that you'd be out of customers, a job and a reputation.
Sigh. At least I convinced my family to stop forcing me into any more appointments if this one doesn't work out. I'm freaking 21, I shouldn't have to have these childish arguments over going to the doctor any more! I don't want to sound ungrateful, but trying to "get better" is costing me my happiness, sanity, and my ability to
heal. I'm taking control of myself and my body for the first time in my life and I'm going to expoxy that control to my wall if I have to!
If you read all the way through this, thank you. I will post a few goodies for you all later tonight!